Delete your KSTechX account

How to ask

1. In the app: open My profile, scroll to Delete my account, and tap Request deletion.
2. Or on this page: fill in the form below with the email address or mobile number you signed up with.
3. We confirm who you are by email or phone, then close the account and delete your information as described below — within 30 days of the request.

What is deleted

• Your sign-in: email, mobile number, MPIN and Google sign-in link.
• Your profile: name, photo and saved addresses.
• KYC documents you uploaded (PAN and others) and your bank account details.
• Device identifiers used for notifications.
• Your place in any partner or distributor team.

What we must keep, and for how long

Indian tax and business law requires us to keep records of money that moved. These are kept for 8 years from the end of the financial year they belong to, and then deleted:

• orders, invoices and payment records;
• commission earned, payouts made and TDS deducted (with the PAN they were reported against);
• a record that the account existed and was closed at your request.

These are kept locked away and are used only for tax, audit or legal purposes.

Before you delete

Any unpaid commission is paid out to your verified bank account first, or recorded as owed if your KYC is not complete. Orders already placed continue until they are delivered or refunded.